Privacy Policy

🛡️ Privacy Policy

Effective date: October 30, 2025

Website: https://transcribeasong.com

Operated by: Wei Le Ng (“I”, “me”, or “Transcribe A Song”)

1. Introduction

This Privacy Policy explains how I collect, use, and protect your information when you use my website or services.

I respect your privacy and only collect information that’s needed to communicate, deliver your transcription, and improve the experience on my site.

2. What Information I Collect

I may collect:

  • Contact information (your name, email, and sometimes location/time zone for project scheduling)
  • Files and links you send (audio, video, or sheet music references)
  • Payment details (processed securely through trusted payment providers like PayPal or Stripe — I never store card information myself)
  • Basic website data (like cookies or anonymous analytics to see how people use my site)

3. How I Use Your Information

Your data is used only to:

  • Communicate with you about your project
  • Deliver your transcriptions and revisions
  • Provide invoices or receipts
  • Improve my website and services
  • Respond to messages or support requests

I will never sell, rent, or share your information with anyone else unless required by law.

4. How I Protect Your Data

All files and emails are stored securely.

I take care not to share your project materials publicly unless you give permission.

If you ever want me to delete your files or information, just email me — I’ll remove them permanently.

5. Cookies & Analytics

Like most websites, TranscribeASong.com may use cookies or analytics tools to understand how visitors use the site. This helps me improve layout, content, and usability.

You can disable cookies in your browser at any time if you prefer.

6. Your Rights

You have the right to:

  • Access or correct your personal data
  • Ask me to delete your information
  • Withdraw consent for future communication

Just send an email to info@transcribeasong.com with your request.

7. Updates

I may update this Privacy Policy occasionally. The latest version will always be available on my website.

8. Contact

For privacy-related questions, contact:

📧 Email: info@transcribeasong.com